The Malaysian Mental Health Association (MMHA) provides psychiatric rehabilitation service at our centre; conducts seminars and awareness programmes for the public and targeted population groups, as well as programmes for support group for clients and their families. For these, we depend on financial support from well wishers to ensure that our programmes can reach out to, and benefit, as many people as possible.

We need financial contribution to help us maintain our rehabilitation, advocacy and public education activities. As such, we appeal to you to support us by donating to MMHA to help make a difference.

General & Method of Payment:

Technical & Security Concerns

• On MMHA’s website, our donation page is hosted on a secure server to ensure integrity of data and security of your transaction.
• Please examine the settings of your internet browser to verify if the pop-up blocker is turned on. Please ensure that the pop-blocker is turned OFF. For Internet Explorer users, go to Tools->Pop-Up Blocker->Turn-Off Pop-Up Blocker.

Tax Exemption Receipt (Malaysian Donors Only)

• Tax-Exemption receipt is only eligible for Malaysian Donors for all donations under sub-section 44 (6) of Income Tax Act 1967. Tax Exemption permit No: 8278.
• You need to provide your email address and phone number for us to follow up on your receipt if necessary.
• You should receive your tax-exempt receipt within two weeks of us receiving your notification (together with proof of payment) via fax or email. Do notify us if you failed to receive our tax-exempt receipt within the stipulated time frames. We will attend to your request immediately.
• If original tax-exempt receipt is lost, MMHA will replace the lost receipt. Please note that we will only issue a one-time replacement of receipt.
• If you have not claimed your tax-exempt receipt or forget whether you received a copy from MMHA, we will issue tax-exempt receipt as requested as long as the transaction (donation) date occurred within the same calendar year.

Cancellation and Refund

Please notify us immediately if you have made a wrong amount through the online payment gateway. We will do the required bank reconciliation before processing your refund. If a tax-exempt receipt has been issued, we will refund the donation only upon receiving the original copy of the tax-exempt receipt.

The Inland Revenue Board (IRB, or commonly known as LHDN, Lembaga Hasil Dalam Negeri) has recently issued the revised Guidelines for Approval of Director General of Inland Revenue under Subsection 44(6) of the Income Tax Act dated 15 May 2019 (“Revised Guidelines"). The Revised Guidelines supersede the previous Guidelines dated April 2005 (“Previous Guidelines”).

Based on the Revised Guidelines, donors must provide complete information of the following details in order to obtain an official tax-exemption receipt from the organisation: The Revised Guidelines also states that the approved institution or organisation is not allowed to issue tax-exemption receipts to donors who fail to provide their complete personal details stated above. 

• Donor’s full name as per NRIC
• NRIC number
• Complete mailing address of current residence